FAQ
Platinumlist "How to?" Guide
53 articles
How do I use Promo Codes?
How do I purchase my tickets online?
How do I find the event I want?
How do I choose the tickets?
Can I change or cancel my ticket after purchase?
What if the event is canceled or rescheduled?
How to check if the event is family-friendly or has age restrictions?
Event entry rules (e.g. ID, age, dress code, etc.)
Can't Find Your Tickets? You Might Be Logged into the Wrong Account!
أسئلة شائعة حول عرض La Perle
What is Refund Guarantee?
What Are Not Covered By The Refund Gurntee Fees?
Is my payment info secure?
What payment options are available?
Why did my order fail?
What happens if my order fails but payment is deducted?
How is the default currency set?
What if I pay in a different currency from My Default Currency?
Concerns about exchange rate?
How long does it take to receive my refund?
Will I receive a notification once refund is processed?
How can I track my refund?
What is ticket transfer and how does it work?
How can I transfer my ticket to another person?
Can I cancel or reverse a ticket transfer?
Are there fees for transferring tickets?
What if the recipient didn’t receive the transferred ticket?
What is ticket resale on Platinumlist?
How do I list my ticket for resale?
Can I cancel my resale listing?
How will I get paid after my ticket is resold?
Are there fees for reselling tickets?
Ticket Resale on Platinumlist (FAQ)
User Wallet on Platinumlist (FAQ)