We understand how frustrating it can be when a payment doesn’t go through.
Here are the most common reasons and how to fix them 👇
🔍 Common Reasons:
Not enough funds or limit reached
Wrong card number, expiry date, or CVV
Card not enabled for online or international payments
Card expired, blocked, or frozen
Billing address doesn’t match bank records
Bank declined for security or fraud reasons
OTP / 3-D Secure not completed
Page refreshed or closed before payment finished
✅ Try These Quick Fixes:
Double-check your card details and balance
Make sure your card allows online use
Try another card or switch to Apple Pay
Change the currency (e.g. AED ↔️ EUR ↔️ USD)
Wait a few minutes before retrying if you’ve had multiple declines
Keep the browser open until confirmation appears
🌍 Extra Tips
GCC cards: choose your local currency (AED / SAR / BHD / OMR / QAR)
EU cards: pay in EUR or use Apple Pay for smoother checkout
💬 Need Help?
Message us on WhatsApp — we’ll check it for you:
📱 +971 50 140 8768
Please include:
Error message (if shown)
Last 4 digits of card
Date + time of attempt