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What is ticket transfer and how does it work?

Updated over a week ago

Ticket Transfer allows you to send your ticket from your account to someone else’s — but only if the event supports this feature and the ticket is a dynamic ticket.

Not all events offer ticket transfer, so it’s always best to check the event page or reach out to us before trying.


How to Transfer a Ticket:

  1. Go to “My Tickets” in your Platinumlist account.

  2. Select the order you wish to transfer, then tap “Transfer”.

  3. Enter the email address of the person you're transferring the ticket to (they must have a registered Platinumlist account).

  4. You can also add a personal message if you'd like.

  5. Once submitted, the recipient will receive an email to accept the ticket.


🔄 How Will the Other Person Accept the Transfer?

They’ll receive an email with a link to accept the invitation. Once they confirm, the ticket will be moved to their Platinumlist account under "My Tickets."


💬 Questions?

Not sure if your ticket is transferable? Just reach out:

📧 helpcenter@platinumlist.net
📱 WhatsApp: +971 50 140 8768

We’ll be happy to confirm whether the transfer option is available for your event!

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