If your tickets aren’t showing up, don’t worry — the most common reason is simply being signed into the wrong account.
Here’s what to check:
✅ Make sure you’re logged into the same Platinumlist account you used when purchasing the tickets (whether via email, Apple ID, or Google).
❌ If you're logged into a different account, your tickets won’t appear.
Still not sure which account you used?
No problem — just get in touch with our support team and we’ll help you locate them in no time.
📱 WhatsApp: +971 50 140 8768
We’re always happy to assist!