Yes, if your refund is processed automatically, you’ll receive an email confirming that it has been initiated.
If you don’t see the email, feel free to reach out to us — we’re happy to confirm it for you.
📌 In case the refund is processed manually, the system won't send an automatic notification. But don’t worry — just contact us, and we can send you a confirmation email from our side.
We also recommend checking your bank account or card statements to track the refund’s progress.
Refunds usually process within 3–5 business days, and in most cases, you’ll receive it during this period. However, depending on your bank’s processing time, it can take up to 14 business days, and in rare cases, up to 21 business days.
📌 Please note: Weekends and public holidays — especially Saturdays and Sundays in the UAE — are not counted as business days.
As always, we’re here to assist you at any step.