If an event you booked is canceled or rescheduled, don’t worry — we’ve got you covered.
As soon as the event organizer confirms any changes, you will receive an official announcement from Platinumlist by email.
📩 What Happens Next?
If the event is canceled, the message will include the refund process and what you need to do (if anything).
If the event is rescheduled, the update will confirm the new date and let you know if your ticket is still valid or if you have refund options.
💬 Need to Check the Status?
If you're unsure or didn’t receive an update, feel free to reach out:
📧 helpcenter@platinumlist.net
📱 WhatsApp: +971 50 140 8768
We’ll be happy to check the status for you and guide you through the process.
Your experience matters to us — and we’re here to support you every step of the way.