Platinumlist

PDF Tickets (Email Delivery) You’ll receive your ticket(s) as PDF files sent to your registered email address. You can download and print them or present them from your phone.

Dynamic Tickets (App Only) Some events use dynamic tickets — these will appear only in your Platinumlist app under the “My Tickets” section. You’ll just need to show the QR code at the venue. PDF versions won’t be sent for these events.

1. PDF Tickets (Email Delivery) You’ll receive your ticket(s) as PDF files sent to your registered email address. You can download and print them or present them from your phone.
2. Dynamic Tickets (App Only) Some events use dynamic tickets — these will appear only in your Platinumlist app under the “My Tickets” section. You’ll just need to show the QR code at the venue. PDF versions won’t be sent for these events.

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Tickets are usually shared 24 to 48 hours before the event.

In some cases, tickets may be available right after purchase.

Please check your email inbox — and don’t forget to look in spam or junk folders too.

- Tickets are usually shared 24 to 48 hours before the event.
- In some cases, tickets may be available right after purchase.
- Please check your email inbox — and don’t forget to look in spam or junk folders too.

Just use the mobile version through your device or the Platinumlist app.

- You can download and print it, or
- Just use the mobile version through your device or the Platinumlist app.

If you need help at any step, we’re always here for you.

How will I receive my tickets?

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

How will I receive my tickets?

📬 Types of Ticket Delivery

📌 What to Expect After Booking