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How client can report fraud in Dubai

Updated over a week ago

📌 Note: Please gather the following before reporting:

  • Screenshot of the fraudulent website

  • Identification (ID for residents / Passport for tourists)

  • Proof of payment or email confirmation

  • Description of what happened (date of the event, what you purchased, and what appeared on the link you bought from)

To report to Dubai Police (E-Crimes), please use the website and follow the steps shown here:

Step 1:

Login in

Select the Service based on whether you are a resident or a tourist as shown below:

Input the charge type (Electronic Fraud Crimes) and Charge Category (Commercial Cyber Fraud) as shown below:

📎 Then attach the following required evidence:

  • A copy of your ID

  • Bank statement in PDF showing the deduction

  • Bank card number (optional)

  • Screenshot of the social media post or fraudulent website

  • Detailed description of your report (what happened)

  • Date and time of the incident

  • Location of the incident (your location or where you made the purchase)

  • What the fraudster offered you

  • Copy of the advertisement link

  • What the fraudster requested in exchange (usually money)

  • Fraudster’s account details (if none, write “Not applicable”)

  • Was the fraudster impersonating someone important? (Yes — Platinumlist.net)

  • How many financial transfers were made? (One or more)

  • Did the fraudster give an email address? (If yes, provide it; if no, write “no”)

  • Do you have a copy of the conversation? (If yes, provide details; if no, write “no”)

  • Any other statements? (Write “no” if none, or provide details)

Accept the terms and conditions and submit your report to the e-crimes police division.

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