The resale option is available for a limited time only. To improve your chances of selling your tickets, it is recommended to start the resale process 48-72 hours before the event.
Please note that each event may have its own resale timeframe. However, starting earlier generally gives you a better chance to use this option successfully. Event organizers often set these timeframes to manage ticket availability and ensure smooth operations, which is why restrictions may vary.
Why do I see an error saying "something might have gone wrong"?
If you receive an error message stating "something might have gone wrong", this usually means that the event is no longer active for resale. This could happen if the event is on the same day, has already started, or falls within the restricted timeframe of 48-72 hours before the event.
What should I do if I’m not sure?
If you’re unsure whether resale is still available for your event, you can contact our support team for assistance.
Still not sure?
We’re happy to double-check for you — just reach out:
📱 WhatsApp: +971 50 140 8768
This helps you confirm your resale eligibility and avoid missing the resale window.