Once your ticket is sold and the event has ended, you can request your payout directly through the Platinumlist app.
Here’s how to get your money:
Open the Platinumlist app.
Go to the "Resale" section under My Tickets.
Find the event and click “Withdraw Request”.
Enter your:
Bank account details
Billing address
National Residence ID
💡 Important Notes:
You must reside in the country where the event took place.
Your bank account should be local to that country.
Funds are transferred in the event’s currency.
What should I do if I don’t have a local bank account?
If you do not have a local bank account, or if you provided a local bank account that belongs to a family member or friend, this is considered a special case.
In such situations:
You will need to contact our support team.
These cases require assistance from the concerned team.
Approval is required before the funds can be withdrawn.
Please reach out to our support team so we can review your case and guide you through the next steps.
💬 Need support?
📱 WhatsApp: +971 50 140 8768
We’ll be happy to assist you!