Thank you for getting back to us.
If you’ve decided to delete your account, we completely respect your choice. We’ll truly miss having you with us, and we’re sorry to see you go 💜.
Before You Delete
Deleting your account is permanent — your profile, history, and preferences will be removed.
If you only wish to stop emails or notifications:
You can unsubscribe directly from the link at the bottom of any email.
To mute or pause notifications, our team can assist you — just contact us via webchat or WhatsApp using your registered number.
How to Delete Your Account in the App
Open the Platinumlist App.
Go to My Profile (top left).
Tap on My Details.
Select Security.
Scroll to the bottom and tap Delete Account.
⚠️ Please note: For privacy reasons, our team cannot delete accounts on your behalf. You’ll need to complete the steps directly in your app.
You’ll always be welcome at Platinumlist, and we hope to see you again in the future. 💜