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Can I cancel or reverse a ticket transfer?

Updated over a week ago

You can cancel the transfer if:

  • The recipient hasn’t accepted the ticket yet

  • You go to “My Tickets” and click “Cancel Transfer” before they accept


You cannot cancel the transfer if:

  • The recipient already accepted the ticket

  • Once accepted, the ticket is officially transferred to their account


🔄 What if I want the ticket back?

If the event still allows transfers, the other person can send the ticket back to you by following the same steps.


💬 Need Help?

Not sure if the transfer was accepted? Want to double check if transfers are still open?

📧 Email us at: helpcenter@platinumlist.net
📱 Or message us on WhatsApp: +971 50 140 8768

We’ll be happy to assist you!

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