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All CollectionsEvent Goer's GuideFAQ
How Do I Follow up On My Refund Status
How Do I Follow up On My Refund Status
Updated over 2 months ago

If you do not see the refund in your account within the expected timeframe (7-21 business days), we suggest reaching out to your bank for additional assistance.

They will be able to give you more insight into the status of the refund and any potential delays.

Please keep in mind that the refund timeline may differ depending on your bank's specific processing procedures.

At PlatinumList, we want to make sure you receive your refund as soon as possible.

That's why we are happy to provide you with the ARN (Acquirer Reference Number) to help you further expedite the process with your bank.

ARN is the transaction number that proves the refund from our end and will help your bank locate the amount more readily

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