Sometimes changes need to be made to your registered information.
No worries, we're here to help!
To make any changes, please follow this simple guideline:
1. To change your email or phone number:
You can change your number directly from your application through the following steps:
Go to your “Profile”
Click on “My details”
Change your number and save your choice
As for your email, kindly send us an email from your registered email to our dedicated email address helpcenter@platinumlist.net.
Our team will review your request and get back to you within 24-48 working hours.
2. If you need to update your name:
Please send us a copy of your ID or passport along with the reason for your request and the updated name to the same email address.
Our team will work diligently to process your request within 24-48 working hours.
We appreciate your cooperation and understanding. Thank you for choosing Platinumlist!"