1- You need to login using the same registered email 2. Press on Recover it 3- You needs to check his email now 4- You will receive a recovery email from our end as below 5- You needs to reenter a new password Related ArticlesScanning your Event Tickets using Platinumlist Access Control (Ticketman)DTCM e-Permit and e-Ticketing GuideDo I Need an Account to Purchase Tickets?How Can I Modify My Registered Information?Ticket Resale on Platinumlist (FAQ)