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Who Should I Contact if I Have Concerns About the Exchange Rate Used in My Transaction?
Who Should I Contact if I Have Concerns About the Exchange Rate Used in My Transaction?
Updated over 3 months ago

If you happen to have any questions or concerns regarding the exchange rate applied to your transaction, we would be more than happy to assist you.

Sometimes the rate may seem higher than usual, and in such cases, we kindly suggest reaching out to your bank or financial institution.

They are the ones responsible for setting the exchange rates for currency conversions, as our platform does not have control over these rates.

We hope this information helps and please don't hesitate to reach out to us for any further assistance."

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