Event Goer's Guide

Customer Support FAQs

14 articles in this collection
Written by Vassiliy Anatoli, Marvin Saria, and Gracey Dalangin

How to Select or Change Currency

How to change currency on Platinumlist, Buy tickets in USD, EUR, AED, SAR, KWD, OMR, PHP.

Written by Gracey Dalangin
Updated over a week ago

How Platinumlist Follows Safety Standards

Safety Standards for In-Person Events, Safety Protocols to Prevent COVID-19 Spread, Door Staff Safety Practices

Written by Gracey Dalangin
Updated over a week ago

How to purchase Platinumlist tickets by cash through uPay Machines

Buying Tickets by Cash, Cash Payment, uPay Kiosks, How to Buy Tickets through uPay Kiosks in the UAE

Written by Gracey Dalangin
Updated over a week ago

How do I change the language of Platinumlist's website?

How to change the language of your Platinumlist Browser, Change Website Language to Arabic, English or Vietnamese.

Written by Gracey Dalangin
Updated over a week ago

5 Reasons not to buy tickets from unauthorised re-sellers

Ticket fraud, unauthorised re-sellers, fake tickets in the UAE, online-reselling, how to stay away from illegal re-sellers

Written by Gracey Dalangin
Updated over a week ago

How to Buy Tickets using CASH in The Philippines

How and where to buy tickets conveniently using Cash, Cash Payments, Instructions, TouchPay Machine Locations

Written by Gracey Dalangin
Updated over a week ago

A guide on how to buy tickets if you have an American issued card

Tips on how to pay for tickets if your card has been declined

Written by Vassiliy Anatoli
Updated over a week ago

La Perle Show FAQ

Important Information and Frequently Asked Questions for La Perle Show

Written by Gracey Dalangin
Updated over a week ago

Other Online Technical Support

How can i print/view my tickets?

Download Your E-Ticket, View And Print Platinumlist Tickets

Written by Gracey Dalangin
Updated over a week ago

How do I use Promo Codes?

Applying Promo Codes, How To Use Promo Codes, Ticket Discounts By Promo Codes

Written by Gracey Dalangin
Updated over a week ago

How do I reset my password?

Resetting Your Password, Password Recovery Steps

Written by Gracey Dalangin
Updated over a week ago

Purchasing Tickets Online

How do I register online at Platinumlist.net?

How To Create An Account On Platinumlist, Procedure For Online Registration Before Buying Tickets

Written by Gracey Dalangin
Updated over a week ago

How do I purchase my tickets online?

Guide On Booking Tickets Online, How To Buy Tickets On Platinumlist.net

Written by Gracey Dalangin
Updated over a week ago

Purchasing Tickets from Unauthorized Resellers

What should I do after I purchased tickets from Viagogo?

Viagogo resale policy tickets touts

Written by Marvin Saria
Updated over a week ago