I want to see my tickets. What should I do?
We understand the importance of having your tickets readily available, so we have made them easy to access.
If you encounter any difficulties, please don't hesitate to reach out to our friendly customer support team for assistance. We are always happy to help!
Purchased tickets are automatically sent to your registered email address.
Here is how you can access your tickets and easily browse them:
Once you are logged in to your Platinumlist account, click your profile icon on the right-hand corner of the screen.
Click "View Tickets" next to the event you wish to access.
You can download, save, or print as you wish.
🎟️ Your tickets will be available within 24 hours before the event. If they are not yet visible, please check again closer to the event time.
Here is a video tutorial on how to do that:
