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How to set up Ticket Sales using Platinumlist Inventory Beta
How to set up Ticket Sales using Platinumlist Inventory Beta

A guide on how to set up ticket sales for an event or attraction.

Updated over 2 years ago

Now you can easily set up your ticket sales directly from your Organiser Panel and start selling right away!

In this article, you will learn how to do the following:

  • How to create your event or attraction page

  • How to create or add Tickets

  • How to organise your ticket selling page using the Page Manager

  • How to add Sections or Header Names to organise multiple ticket types that require segregation

How to create your event or attraction page

To start selling tickets, you first need to create the ticketing page of your event or attraction. Here's how:

1. Log in to your account

Log in to your Platinumlist account. If you do not have an account yet, click here to find out how to create one.

2. Create your event or attraction's ticket selling page

Once you're logged in, you can begin building your event or attractions ticket selling page by providing the required information:

  • Event Name

  • Event Description (make sure it is helpful!)

  • Venue

  • Artwork (Dimensions: 960 w x 540 h)

3. Create or select your Organiser Profile

Note that in order to add events/attractions, you must create your Organiser Profile first.

4. Once you are done adding your event, submit it for approval.

After this step, your event will be under approval process. But during this time, you can already start adding ticket sales. Simply click on "Manage event".


Important: As you set up your ticket sales make sure your page is set to PRIVATE to prevent any member of the public from accessing it.

Additionally, you may keep the page ON SALE + PRIVATE so you can see your tickets as you make changes to the ticket page, if your sales are stopped, you won't be able to access the ticket sales page.

To access the ticket sales page front-end from the Organiser Dashboard, simply click on the artwork on the left-hand side.

To access the Inventory (Beta) from the ticket sales page, simply click on "Manage Tickets"


How to create or add Tickets

1. Add tickets to show

Once you land on your Inventory (Beta) Manager, you will see that a show is automatically created according to the Start and End date you have indicated during the event upload process.

To add tickets to your show, click on "Set Up Tickets".

You can either create Paid or Free tickets depending on your requirement.

Simply supply the needed information such as Ticket Name, Price, Quota (Capacity) and Description. Note that when the quota is reached, the ticket will be marked as sold out.

2. Add images (optional) and define sales status

You can add images as well as set up sales status while creating your ticket. Sales status will either enable or disable the sales of this ticket. You can always enable it later on the Tickets Tab.

Once you're done, click on "Create Ticket"

3. Add several ticket types

You can add several ticket types by going back to "Tickets" tab and clicking "Add ticket".

Once you've added several ticket types, it will look something like this:

On the ticket sales page (front-end), it will look like this:


How to organise your ticket selling page using the Page Manager

The Page Manager tool is a simple drag-and-drop functionality that lets you arrange the order of your tickets on the ticket selling page in real-time.

Arranging the order of tickets

Go to the "Page Manager" tab and simply drag-and-drop the elements according to the order you prefer to be displayed on the ticket selling page.


How to add Sections or Header Names to organise multiple ticket types that require segregation

1. Adding Sections

You may use sections to manage the tickets on the purchase page. For the management of people on events, map zones should be used.

Sections can be used in many different ways, depending on your event structure.

Examples:

A. Segmenting physical sections as per the venue layout.

B. Differentiating Ticket Offerings

To add a section, simply click on "Add section" and provide a name for your section, then click on "Create section"

2. Adding tickets to your section

Once you have multiple sections created, the next time you create a ticket, you will be able to add tickets under a section:

After successfully creating all ticket types and adding them under their respective sections, your Page Manager will look something like this, sections are highlighted.

3. Re-arranging sections

You can re-arrange sections based on how you prefer them to appear on the ticket selling page the same way you re-arrange ticket types: Drag and drop.

You can drag ticket types to other sections, or move sections around:


How to create a Map zone:

Map zones are areas or zones within the venue layout or seating map with different capacities. By default, the map zone is set to General. This is most useful for events in smaller venues.

For more complex venues, you might need to create map zones to differentiate the seating between the venue.

Once you create a Mapzone, you can add tickets, sections, packages, and vouchers within this Mapzone.


How to Vouchers and Packages:

1. Creating Vouchers

Vouchers are additional offerings other than Tickets, such as Food Vouchers, Drink Vouchers, Restaurant Vouchers, among others. Vouchers cannot be used for entry.

Creating vouchers is very easy. It is similar to the process of creating tickets. You just need to set the Voucher name, Price, Quota, Description and even add images, if necessary.

2. Creating Packages

In case you would like to sell tickets + vouchers together, you are able to group them within a Package.

Example combinations of Packages:

  • 1 ticket + 1 voucher

  • 2 ticket types

  • 2 different vouchers

See this example of a "Ticket with Food and Beverage Package" package below.

To create a package, you need to provide the Package Name, Section, and the contents of the Package.

Select your preferred ticket or package from the dropdown menu. All your pre-created tickets and vouchers will appear in the dropdown.

Note that the price of the package will be automatically calculated based on the price of the ticket or voucher that you have previously provided.

Pro Tip:

For the best practice on page organisation, it is recommended that you add a separate section specifically for Packages / Vouchers to help the buyers distinguish them from Tickets Only.

To do this, you can simply click on Page Manager, then click on Add Section.

In this example, we will create a separate section for Vouchers.

Name your section "Vouchers", then proceed to Page Manager to move the vouchers under your newly-created Vouchers section

The Final Steps

1. Controlling page visibility

After you set up your tickets, make sure you make your ticket sales are ON SALE and your page is visible to the PUBLIC.

2. Page approval

To ensure the quality of the page, your event or attraction will need to undergo an approval process. We usually look at the visuals, such as the artwork, and the text or description. This process takes up to 1-2 business days.

Once you are satisfied with your ticket setup, and your event is approved, you can set your event live and start selling tickets!


Other resources:

If you require any assistance with Inventory, please contact your account manager, or email us at helpcenter@latinumlist.net.

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