Organiser's Guide

Essential tutorials for Organisers: setting up an event, VAT in the UAE, Printing Tickets, Using the Organiser Dashboard

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23 articles in this collection
Written by Vassiliy Anatoli, Mohamed Abdalla, Gracey Dalangin and 1 other

How to Print Thermal Tickets Directly From Your Browser

Step-by-step instructions on how to print thermal tickets direcly from your browser

Written by Gracey Dalangin
Updated over a week ago

Frequently Asked Questions by Organisers

How to Customise Your Transactional Emails

Customise e-ticket Confirmation Email, Feedback Email and Pre-event Reminder Emails

Written by Gracey Dalangin
Updated over a week ago

How do I add my events on Platinumlist?

Adding events on Platinumlist, List events, Register events

Written by Gracey Dalangin
Updated over a week ago

How to Boost Your Ticket Sales using Platinumlist Marketing Services

Target the right audience via Email, SMS, Banners, Digital Ads and more!

Written by Gracey Dalangin
Updated over a week ago

Ticket Sales

How to Export or Print Online Ticket Sales Report

Easily export your online ticket sales report in detail

Written by Mohamed Abdalla
Updated over a week ago

How to Check and Review Your Invoiced Amounts

Check and review amounts to be deducted from ticketing revenue, Billing Page

Written by Mohamed Abdalla
Updated over a week ago

How to Block and Unblock Seats

Written by Mohamed Abdalla
Updated over a week ago

How to Start and Stop Online sales

This guide shows you how to easily start and stop your online ticket sales

Written by Mohamed Abdalla
Updated over a week ago

How to Check Online Ticket Sales Report

This guide shows you how to access your online ticket sales report

Written by Mohamed Abdalla
Updated over a week ago

DTCM Permits and Value Added Tax

DTCM e-permit and e-ticketing Guide

How to apply for e-permit and e-ticketing?

Written by Mohamed Abdalla
Updated over a week ago

How does Value Added Tax (VAT) affect my event?

UAE Taxation Rules, VAT, VAT on Events, Tax in the UAE, Platinumlist VAT Guidelines

Written by Gracey Dalangin
Updated over a week ago

How to View Reports: Traffic, Sales, Revenue

Insights and Analytics on Tickets Sales, Page Visits, Sales, Demographics and more data from the Statistics Tab on the Organiser Dashboard.

Written by Gracey Dalangin
Updated over a week ago

How to Check and Edit Customer Feedback Form

View and Edit Feedback Form. Add, Remove, Re-order Feedback Questions.

Written by Gracey Dalangin
Updated over a week ago

How to Check Ticket Scanning or Customer Entry Status Online

Check the number of tickets sold vs. the number of ticket scanned at entry.

Written by Gracey Dalangin
Updated over a week ago

How to Check the Members of your Organizers' Account.

Written by Vassiliy Anatoli
Updated over a week ago

How to Check or Export Ticket Buyer Information

Learn how to access or export your Customers' Names, Number, Email Address, Tickets, Demographics and other Transaction Information

Written by Vassiliy Anatoli
Updated over a week ago

Platinumlist Access Control Application

Changing the Event on your Platinumlist Access Control (Ticketman)

Written by Vassiliy Anatoli
Updated over a week ago

Scanning your Event Tickets using Platinumlist Access Control (Ticketman)

Written by Vassiliy Anatoli
Updated over a week ago

Checking the Scanning Statistics of your Event from Platinumlist Control Access (Ticketman)

Written by Vassiliy Anatoli
Updated over a week ago

Downloading Platinumlist Access Control (Ticketman)

Written by Vassiliy Anatoli
Updated over a week ago

Marketing: Event or Product Promotion, Our Database Tracking Tags, Mailchimp Integration

How to use Mailchimp Integration Feature?

Export Your Customer Database to your Mailchimp Account

Written by Polina Vesnina
Updated over a week ago

How to Create and Use a New Tracking Link

Creating Tracking links with UTM Codes.

Written by Vassiliy Anatoli
Updated over a week ago

How to Add Tracking Pixel/Tag to Your Page

How to set up Tracking Tags for Campaigns, Install Pixels on Landing Pages

Written by Gracey Dalangin
Updated over a week ago