Where and when is the Dubai Winter Festival?
Dubai Media City Amphitheatre on the 6th – 9th December, 2017.
What are the opening times?
Wednesday 6 December 4 – 10 pm
Thursday 7 December 4 – 10 pm
Friday 8 December 3 – 10 pm
Saturday 9 December 3 – 10 pm
Do children require a ticket to attend?
Yes, however kids under 3 can enter for free. Kids under 12 require a kids ticket and an adult ticket is 13+. For more details click here and press more info on each ticket category.
How do I get there?
Dubai Media City Amphitheatre is adjacent to the Radisson Blu Hotel, Dubai Media City. Location Map
I did not book tickets for 6th December, Wednesday, but this date is appearing on my e-ticket email, what do I do?
Don't worry. The standard date shown on the email is the opening date of the event which is 6th December, Wednesday.
On your ticket, please check CATEGORY on the left side and you will see the exact DAY your ticket is booked.
What if my child wants to enter Santa's Grotto?
All children who want to go into the Grotto must buy a Standard Child Ticket and a Santa's Grotto Ticket ADD-ON.
Adults do not need a ticket for the Santa's Grotto
Do I need to pre-book for a session in the Christmas Pantomime 2017?
A pantomime ticket needs to be purchased separately, however there will be no seating reservation as this will work on a first come first serve basis.
What is included in my Party Garden tickets?
Includes 4 drinks, 1 mince pie, Santa hat, access to Party Garden / Only for 21yrs+
Are there car-parking facilities on site?
No, but there a plenty of paid car parking facilities around Dubai Media City. However, we encourage all visitors to take public transportation.
Can I bring my own food and/or drink?
No food or drink will be allowed into the festival.
Can I leave the festival site and come back in?
Yes, just ask for the security to stamp you for re-entry.