You can conveniently export or access your events' customer database from the Tickets Page of your Organiser Dashboard.
Please note that in order to access this dashboard, you must first be granted Organiser's Permission.
The Ticket Page is the master list of all ticket buyers of a specific event. This page contains loads of useful information such as the following:
Order Number - Unique number associated to every order or purchase session
Ticket Number - Unique number associated to every ticket, e.g. 11014227-7160048389034399845
Amount Paid - The value of each transaction, each transaction can have more than 1 ticket purchase
Price - The value of each ticket purchased
Ticket Exchange Information
Entry Status - Valid or Invalid
Sending Status - Ticket Sent or Delayed
Order Status - Whether Completed or Refunded
Order Date - Date and Time the purchase has been made
Show Date - Date and Time of the event
Card Type - Shows the credit/deibt card used for purchase
Card's Issuer Country - From where the credit/debit card used for purchase is issued
Place of Residence
How to Access Tickets Page
Go to www.platinumlist.net.
Log in to your account.
Go to your event page by searching it from the event index search bar.
Once you land on your page, click on Manage Tickets.
Then from the tabs, click on Tickets.
You will be presented with a table containing information about each ticket sold.
It is also from this table that you will see the list of customers' names and mobile numbers, as well as other demographics such as city or country place of residency and nationality.
Should you need to export these information, simply click on Export and the file will be downloaded as CSV.
You can also customise your data view by show, date or by month.
Filtering Your Data
You can also filter your data into many different ways. The most common filters are Price, Order Status, Promo Code (specify the promo code you wish to see), Nationality.